Lots of small business owners say, “I don’t know how to get online”. It usually means they don’t know how to get a website started. After that they can’t get their head around SEO, social media, content marketing… and get overwhelmed. We have an eye for what you need.
We specialize in building WordPress sites for our clients. We’ll customize templates, choose the right plug-ins and make sure you understand the difference between a Page and a Post. You’ll have simple documentation that will help you manage your awesome new site.
Copywriting and Research
You know your business, we know how to put words together. We research your competitors, your market, your product. We get to know who you are and what your business means to you and your customers. We take the time to listen, and help you get the words out.
Social Media Strategy
Twitter? Facebook? LinkedIn? Pinterest? Instagram? No, you don’t have to use every social media platform to get your presence out there. We’ll help you find your way through the social media jungle.
Care Plans and Support
We won’t leave you high and dry once your site is launched. Websites need maintenance, updates, new content and new products added. We’ll help you keep the momentum while you focus on running your business. We offer care plans that will meet our needs.
Operations and Best Practices
We’re geeks and we love processes. The kind that make life easier. How efficient are your IT operations? We can advise you from help desk support, project management to change, incident and problem management.
How long does it take to design and build a website? The time we need to spend on a website is related to the size of your site and the features the site requires. It also depends on the availability and quality of content you have for your website. A great website must have great content. The process of developing a website flows more quickly when collaborate together in a timely manner. The longer it takes to send us your content, review and sign off on milestones, the longer it takes to build and deliver your website! With a strong timely communication, a basic website typically takes around 4 weeks from beginning to end.
How much does a website cost? The cost of a website varies. It depends on what your goals are, what features you need to include. Our website projects generally start in the $2,000 - $3,000 range for basic business sites and range upward depending on your needs.
What's a Care Plan? Your website needs monthly maintenance, monitoring and backups. It also needs fresh content. That content may just be new copy or heavy on new copy and images. You may decide up front there's value in having someone take care of this for you. You may decide to DIY after going live and realize you need help and don't have the time. The bottom line, your website shouldn't become stagnant once it's launched. We offer care plans to our customers to meet their different needs to make life easy for you.
Do I need my own domain name and web hosting? Yes! If you already have a web service provider we'll make sure you are setup properly. If not we'll help you get you setup with a reputable web hosting company.When you're promoting your business, you'd rather use an email address with your domain. If you haven't registered a domain we'll help you do that too. We've met many small business owners who were "held hostage" because they didn't have the login information to access their website or hosting service. What kind of partnership is that? We have your back.
Will my website work on mobile devices? Yes, it needs to. All the websites we design work on all devices. Depending on your requirements we can design and develop your site using responsive design so that the site is optimized for mobile devices.
What is a Content Management System (CMS)? A Content Management System allows you to maintain the pages of your website, without having to build a large set of technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. WordPress is our preferred CMS tool. As long as you have a web browser and internet connection, you can access your CMS and update your website from your computer or mobile device.
Do you provide training? Yes we provide our clients with training on maintaining their website. We like our clients to feel confident and knowledgeable about what they can update on their website.
Can you help me with Social Media and Email Marketing Absolutely. As part of your project we can include a social media and email marketing service and give you a quote.
What is Search Engine Optimisation (SEO)?
Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get.
There are many aspects that go into achieving good SEO, and one of the most important is the content on your website. Well written, keyword rich relevant content is the key.
Do you write the content for my site? We don’t write your content. As a separate service can produce content for you. If you need help with this we can provide a quote for copywriting services.
What is a domain name? A domain name is your address on the internet. Typically this would be something like yourcompany.com.au
What is web hosting? Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data centre that runs your website and email.